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CVE-2025-2493

Path Traversal vulnerability in Softdial Contact Center

Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.

CVSS 4.0 · 8.7 High EPSS < 1% KEV · Not listed
Vendors
Sytel
Products
Softdial Contact Center
CVE-2025-2494

Unrestricted file upload vulnerability in Softdial Contact Center

Unrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is protected by basic HTTP authentication. The files are uploaded to a directory exposed by the web application, which could result in code execution, giving the attacker full control over the server.

CVSS 4.0 · 8.7 High EPSS < 1% KEV · Not listed
Vendors
Sytel
Products
Softdial Contact Center
CVE-2025-2495

Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

CVSS 4.0 · 5.3 Medium EPSS < 1% KEV · Not listed
Vendors
Sytel
Products
Softdial Contact Center