CVE-2025-2495

Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center

Published Mar 18, 2025 CVSS 4.0 · 5.3 Medium EPSS < 1% KEV · Not listed
Description
Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2025-7571 Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.
History
Type Values Removed Values Added
First Time appeared Sytel
Sytel softdial Contact Center
CPEs cpe:2.3:a:sytel:softdial_contact_center:-:*:*:*:*:*:*:*
Vendors & Products Sytel
Sytel softdial Contact Center
Metrics cvssV3_1

{'score': 5.4, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N'}

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.
Title Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center
Weaknesses CWE-79
References
Metrics cvssV4_0

{'score': 5.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
INCIBE
Published
Updated
Mar 18, 2025, 1:00 PM
Reserved
Mar 18, 2025, 9:23 AM
Status
Analyzed
Published
Mar 18, 2025, 12:15 PM
Modified
Jun 17, 2026, 9:07 AM