UVdesk support-center-bundle before 1.1.3.3 IDOR via rateTicket Ticket Rating Endpoint

UVdesk support-center-bundle before 1.1.3.3 contains an insecure direct object reference vulnerability in the rateTicket action of Controller/Ticket.php that allows authenticated customers to rate other customers' tickets. Attackers can supply arbitrary ticket IDs, which are loaded without an ownership check, to submit or change satisfaction ratings on tickets owned by other customers.

UVdesk core-framework before 1.1.7 Stored XSS via SwiftMailer

UVdesk core-framework before 1.1.7 contains a stored cross-site scripting vulnerability in the SwiftMailer configuration identifier parameter of the createMailerConfiguration action. Attackers with ROLE_AGENT can inject malicious script into the identifier field, which is persisted and executed when other members access the configuration update page.

UVdesk core-framework before 1.1.7 Privilege Escalation via editAgent

UVdesk core-framework before 1.1.7 contains an improper privilege management vulnerability in the editAgent endpoint that allows agents with agent-management privilege to escalate their own role to administrator. Attackers can submit their own account identifier with a role parameter set to ROLE_ADMIN to gain full administrative control over agents, tickets, and mail configuration.

UVdesk core-framework before 1.1.7 Authorization Bypass via Saved Reply

UVdesk core-framework before 1.1.7 contains an authorization bypass vulnerability in the saved reply endpoint that allows authenticated agents to access replies restricted to other support groups. Attackers with ROLE_AGENT can enumerate saved reply identifiers and read content reserved for groups and teams they do not belong to.

UVdesk Community Skeleton through 1.1.8 Missing Authentication on the Installation Wizard

UVdesk Community Skeleton through 1.1.8 fails to authenticate or validate installation state on wizard endpoints in ConfigureHelpdesk controller actions. Unauthenticated attackers can repoint the database and create super administrator accounts by submitting crafted requests to wizard endpoints, gaining full control of the instance.

Cross-site Scripting (XSS) - Stored in uvdesk/community-skeleton

Cross-site Scripting (XSS) - Stored in GitHub repository uvdesk/community-skeleton prior to 1.1.0.

Uvdesk version 1.1.1 allows an unauthenticated remote attacker to exploit a stored XSS in the application. This is possible because the application does not correctly validate the message sent by the clients in the ticket.

Uvdesk version 1.1.1 allows an authenticated remote attacker to execute commands on the server. This is possible because the application does not properly validate profile pictures uploaded by customers.

UVDesk Community Skeleton v1.1.1 allows unauthenticated attackers to perform brute force attacks on the login page to gain access to the application.