FreeScout: Conditional stored admin XSS via failed-job details
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| freescout-help-desk | freescout | affected |
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No data.
No data.
| Vendor | Product | Versions | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Freescout Helpdesk | Freescout |
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No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.265% probability within 30 days)
| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
ssvc
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| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
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| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs and the administrator job-details endpoint renders it after a blacklist sanitizer that leaves executable event-handler attributes. When an administrator opens /system/ajax-html/job_details/{id} as a top-level page, the raw fragment lacks the normal layout policy and attacker-controlled JavaScript can perform same-origin administrator actions. Logs Monitoring for users, a failed alert email job, queue failure storage, and top-level administrator interaction are all required; the normal modal path is not affected in the tested configuration. This issue is fixed in version 1.8.230. | |
| Title | FreeScout: Conditional stored admin XSS via failed-job details | |
| Weaknesses | CWE-79 | |
| References |
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| Metrics |
cvssV3_1
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