CVE-2026-72554

Ladybird Web Solution Faveo Helpdesk - Broken Access Control

Published Aug 11, 2026 CVSS 3.1 · 6.5 Medium EPSS < 1% KEV · Not listed
Description
A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Ladybirdweb
Ladybirdweb faveo Helpdesk
Vendors & Products Ladybirdweb
Ladybirdweb faveo Helpdesk
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.
Title Ladybird Web Solution Faveo Helpdesk - Broken Access Control
Weaknesses CWE-284
References
Metrics cvssV3_1

{'score': 6.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
TuranSec
Published
Updated
Aug 11, 2026, 3:17 PM
Reserved
Aug 10, 2026, 10:32 AM
Status
Deferred
Published
Aug 11, 2026, 12:17 PM
Modified
Oct 24, 2026, 3:10 PM