CVE-2026-6377

Path Traversal in Next4Biz's CSM (Customer Service Management)

Published Sep 7, 2026 CVSS 3.1 · 7.5 High EPSS 1.8% KEV · Not listed
Description
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal.

This issue affects CSM (Customer Service Management): from 6.8.9 before 8.0.3.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Next4biz
Next4biz csm (customer Service Management)
Vendors & Products Next4biz
Next4biz csm (customer Service Management)
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 through 07092026. NOTE: The vendor was contacted early about this disclosure but did not respond in any way. Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 before 8.0.3.
Type Values Removed Values Added
Description Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 through 07092026. NOTE: The vendor was contacted early about this disclosure but did not respond in any way.
Title Path Traversal in Next4Biz's CSM (Customer Service Management)
Weaknesses CWE-22
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
TR-CERT
Published
Updated
Sep 8, 2026, 2:46 PM
Reserved
Apr 15, 2026, 4:35 PM
Status
Deferred
Published
Sep 7, 2026, 3:17 PM
Modified
Sep 8, 2026, 3:18 PM
Severity
Important
Public date
Sep 7, 2026, 2:15 PM