CVE-2026-62855

FreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files

Published Nov 6, 2026 CVSS 3.1 · 4.4 Medium EPSS < 1% KEV · Not listed
Description
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout
Type Values Removed Values Added
Description FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.
Title FreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files
Weaknesses CWE-23
References
Metrics cvssV3_1

{'score': 4.4, 'vector': 'CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
GitHub_M
Published
Updated
Nov 6, 2026, 5:46 PM
Reserved
Jul 14, 2026, 9:10 PM
Status
Deferred
Published
Nov 6, 2026, 5:18 PM
Modified
Nov 12, 2026, 7:13 PM