CVE-2026-62852

FreeScout: Missing Authorization and Exposure of Sensitive Information to an Unauthorized Actor and Authorization Bypass Through User-Controlled Key

Published Nov 6, 2026 CVSS 3.1 · 6.5 Medium EPSS < 1% KEV · Not listed
Description
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assignee data, attachment names, and attachment URLs containing valid download tokens. This issue is fixed in version 1.8.226.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout
Type Values Removed Values Added
Description FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assignee data, attachment names, and attachment URLs containing valid download tokens. This issue is fixed in version 1.8.226.
Title FreeScout: Missing Authorization and Exposure of Sensitive Information to an Unauthorized Actor and Authorization Bypass Through User-Controlled Key
Weaknesses CWE-200
CWE-639
CWE-862
References
Metrics cvssV3_1

{'score': 6.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
GitHub_M
Published
Updated
Nov 10, 2026, 7:48 PM
Reserved
Jul 14, 2026, 9:10 PM
Status
Deferred
Published
Nov 6, 2026, 5:18 PM
Modified
Nov 12, 2026, 10:18 PM