CVE-2026-56728

Zammad: Cross-User Taskbar Item Access Control Vulnerability

Published Sep 25, 2026 CVSS 4.0 · 5.3 Medium EPSS < 1% KEV · Not listed
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Zammad
Zammad zammad
Vendors & Products Zammad
Zammad zammad
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.
Title Zammad: Cross-User Taskbar Item Access Control Vulnerability
Weaknesses CWE-200
CWE-639
References
Metrics cvssV4_0

{'score': 5.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
GitHub_M
Published
Updated
Sep 25, 2026, 6:38 PM
Reserved
Jun 22, 2026, 7:17 PM
Status
Deferred
Published
Sep 25, 2026, 6:17 PM
Modified
Sep 28, 2026, 2:45 PM