CVE-2026-48209

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{"affected": [{"affectedData": [{"defaultStatus": "unaffected", "product": "OTRS", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "7.0.x"}]}, {"defaultStatus": "affected", "product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "6.x"}]}], "source": "security@otrs.com"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "5421FAF4-D702-4429-A186-6374A4306293", "versionEndIncluding": "6.0.32", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "E11EDAAC-9F67-4FD1-9517-36310C8027F9", "versionEndIncluding": "7.0.49", "versionStartIncluding": "7.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened.\n\nThis issue affects OTRS:\n\n * 7.0.x\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected"}, {"lang": "es", "value": "Una neutralizaci\u00f3n inadecuada de la entrada controlable por el usuario en el manejo de tickets de OTRS o ((OTRS)) Community Edition permite a atacantes autenticados realizar ataques de cross-site scripting (XSS) reflejado a trav\u00e9s de par\u00e1metros de solicitud manipulados asociados con acciones de tickets. Al inyectar JavaScript malicioso en URLs de solicitud manipuladas, los atacantes pueden ejecutar c\u00f3digo de script arbitrario en el contexto de una sesi\u00f3n de agente autenticado cuando se abre el enlace manipulado.\n\nEste problema afecta a OTRS:\n\n * 7.0.x\n\nTenga en cuenta que ((OTRS)) Community Edition 6.x y versiones anteriores son vulnerables. Los productos basados en ((OTRS)) Community Edition tambi\u00e9n son muy propensos a verse afectados."}], "id": "CVE-2026-48209", "lastModified": "2026-07-22T07:10:00.107", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 7.1, "baseSeverity": "HIGH", "confidentialityImpact": "LOW", "integrityImpact": "HIGH", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 4.2, "source": "security@otrs.com", "type": "Secondary"}], "ssvcV203": [{"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "ssvcData": {"id": "CVE-2026-48209", "options": [{"exploitation": "none"}, {"automatable": "no"}, {"technicalImpact": "partial"}], "role": "CISA Coordinator", "timestamp": "2026-06-01T13:19:36.979966Z", "version": "2.0.3"}}]}, "published": "2026-06-01T04:16:23.257", "references": [{"source": "security@otrs.com", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2026-08/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Analyzed", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}, {"lang": "en", "value": "CWE-116"}], "source": "security@otrs.com", "type": "Secondary"}]}

{}

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