CVE-2026-48190

Incorrect handling of permissions in External Interface Config Item List module

Published Jun 1, 2026 CVSS 3.1 · 3.5 Low EPSS < 1% KEV · Not listed
Description
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X

Remediation

Vendor Solution

Update to OTRS 2026.4.1. or later. Please note that there will be no OTRS 7 patches

Tracking

Sign in to view the affected projects.

Advisories

No advisories available
History
Type Values Removed Values Added
CPEs cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Type Values Removed Values Added
First Time appeared Otrs
Otrs otrs
Vendors & Products Otrs
Otrs otrs
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
Title Incorrect handling of permissions in External Interface Config Item List module
Weaknesses CWE-276
References
Metrics cvssV3_1

{'score': 3.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
OTRS
Published
Updated
Jun 1, 2026, 1:18 PM
Reserved
May 21, 2026, 7:53 AM
Status
Analyzed
Published
Jun 1, 2026, 4:16 AM
Modified
Jul 22, 2026, 7:10 AM