CVE-2026-48188

{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2026-48188", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "state": "PUBLISHED", "assignerShortName": "OTRS", "dateReserved": "2026-05-21T07:53:13.254Z", "datePublished": "2026-06-01T03:33:15.822Z", "dateUpdated": "2026-06-01T13:17:31.447Z"}, "containers": {"cna": {"affected": [{"defaultStatus": "affected", "modules": ["Database Layer"], "product": "OTRS", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "7.0.x"}, {"status": "affected", "version": "8.0.x"}, {"status": "affected", "version": "2023.x"}, {"status": "affected", "version": "2024.x"}, {"status": "affected", "version": "2025.x"}, {"lessThanOrEqual": "2026.3.x", "status": "affected", "version": "2026.x", "versionType": "patch"}]}, {"defaultStatus": "affected", "product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "6.x"}]}], "credits": [{"lang": "en", "type": "reporter", "value": "Special thanks to Daniel Triznafor reporting this vulnerability"}], "datePublic": "2026-06-01T07:00:00.000Z", "descriptions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition&nbsp;database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if&nbsp;the MySQL/MariaDB server is configured with the <code>NO_BACKSLASH_ESCAPES</code> SQL mode.<p></p><p>This issue affects OTRS: </p><ul><li>7.0.X</li><li>8.0.X</li><li>2023.X</li><li>2024.X</li><li>2025.X</li><li>2026.X before 2026.4.X</li><li>(OTRS)) Community Edition: 6.0.x<br></li></ul><div>Products based on the ((OTRS)) Community Edition also very likely to be affected</div><p></p>"}], "value": "An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition\u00a0database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if\u00a0the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.\n\nThis issue affects OTRS: \n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X before 2026.4.X\n * (OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}], "impacts": [{"capecId": "CAPEC-115", "descriptions": [{"lang": "en", "value": "CAPEC-115 Authentication Bypass"}]}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 9.1, "baseSeverity": "CRITICAL", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N", "version": "3.1"}, "format": "CVSS", "scenarios": [{"lang": "en", "value": "GENERAL"}]}], "problemTypes": [{"descriptions": [{"cweId": "CWE-20", "description": "CWE-20 Improper Input Validation", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2026-06-01T03:33:15.822Z"}, "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2026-02/"}], "solutions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "Update to OTRS 2026.4.1. or later. Please note that there will be no OTRS 7 patches<br>"}], "value": "Update to OTRS 2026.4.1. or later. Please note that there will be no OTRS 7 patches"}], "source": {"advisory": "OSA-2026-02", "defect": ["Ticket#2026052110000134", "Issue#4824", "Issue#4859"], "discovery": "EXTERNAL"}, "title": "SQL Injection via MySQL Quote Method", "workarounds": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "Reconfigure&nbsp;MySQL/MariaDB servernot to use&nbsp;<code>NO_BACKSLASH_ESCAPES</code> SQL"}], "value": "Reconfigure\u00a0MySQL/MariaDB servernot to use\u00a0NO_BACKSLASH_ESCAPES SQL"}], "x_generator": {"engine": "Vulnogram 0.1.0-dev"}}, "adp": [{"metrics": [{"other": {"type": "ssvc", "content": {"timestamp": "2026-06-01T13:17:22.840595Z", "id": "CVE-2026-48188", "options": [{"Exploitation": "none"}, {"Automatable": "yes"}, {"Technical Impact": "total"}], "role": "CISA Coordinator", "version": "2.0.3"}}}], "title": "CISA ADP Vulnrichment", "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2026-06-01T13:17:31.447Z"}}]}}

{"dataType": "CVE_RECORD", "containers": {"adp": [{"title": "CISA ADP Vulnrichment", "metrics": [{"other": {"type": "ssvc", "content": {"id": "CVE-2026-48188", "role": "CISA Coordinator", "options": [{"Exploitation": "none"}, {"Automatable": "yes"}, {"Technical Impact": "total"}], "version": "2.0.3", "timestamp": "2026-06-01T13:17:22.840595Z"}}}], "providerMetadata": {"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "shortName": "CISA-ADP", "dateUpdated": "2026-06-01T13:17:27.924Z"}}], "cna": {"title": "SQL Injection via MySQL Quote Method", "source": {"defect": ["Ticket#2026052110000134", "Issue#4824", "Issue#4859"], "advisory": "OSA-2026-02", "discovery": "EXTERNAL"}, "credits": [{"lang": "en", "type": "reporter", "value": "Special thanks to Daniel Triznafor reporting this vulnerability"}], "impacts": [{"capecId": "CAPEC-115", "descriptions": [{"lang": "en", "value": "CAPEC-115 Authentication Bypass"}]}], "metrics": [{"format": "CVSS", "cvssV3_1": {"scope": "UNCHANGED", "version": "3.1", "baseScore": 9.1, "attackVector": "NETWORK", "baseSeverity": "CRITICAL", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N", "integrityImpact": "HIGH", "userInteraction": "NONE", "attackComplexity": "LOW", "availabilityImpact": "NONE", "privilegesRequired": "NONE", "confidentialityImpact": "HIGH"}, "scenarios": [{"lang": "en", "value": "GENERAL"}]}], "affected": [{"vendor": "OTRS AG", "modules": ["Database Layer"], "product": "OTRS", "versions": [{"status": "affected", "version": "7.0.x"}, {"status": "affected", "version": "8.0.x"}, {"status": "affected", "version": "2023.x"}, {"status": "affected", "version": "2024.x"}, {"status": "affected", "version": "2025.x"}, {"status": "affected", "version": "2026.x", "versionType": "patch", "lessThanOrEqual": "2026.3.x"}], "defaultStatus": "affected"}, {"vendor": "OTRS AG", "product": "((OTRS)) Community Edition", "versions": [{"status": "affected", "version": "6.x"}], "defaultStatus": "affected"}], "solutions": [{"lang": "en", "value": "Update to OTRS 2026.4.1. or later. Please note that there will be no OTRS 7 patches", "supportingMedia": [{"type": "text/html", "value": "Update to OTRS 2026.4.1. or later. Please note that there will be no OTRS 7 patches<br>", "base64": false}]}], "datePublic": "2026-06-01T07:00:00.000Z", "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2026-02/"}], "workarounds": [{"lang": "en", "value": "Reconfigure\u00a0MySQL/MariaDB servernot to use\u00a0NO_BACKSLASH_ESCAPES SQL", "supportingMedia": [{"type": "text/html", "value": "Reconfigure&nbsp;MySQL/MariaDB servernot to use&nbsp;<code>NO_BACKSLASH_ESCAPES</code> SQL", "base64": false}]}], "x_generator": {"engine": "Vulnogram 0.1.0-dev"}, "descriptions": [{"lang": "en", "value": "An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition\u00a0database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if\u00a0the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.\n\nThis issue affects OTRS: \n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X before 2026.4.X\n * (OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected", "supportingMedia": [{"type": "text/html", "value": "An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition&nbsp;database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if&nbsp;the MySQL/MariaDB server is configured with the <code>NO_BACKSLASH_ESCAPES</code> SQL mode.<p></p><p>This issue affects OTRS: </p><ul><li>7.0.X</li><li>8.0.X</li><li>2023.X</li><li>2024.X</li><li>2025.X</li><li>2026.X before 2026.4.X</li><li>(OTRS)) Community Edition: 6.0.x<br></li></ul><div>Products based on the ((OTRS)) Community Edition also very likely to be affected</div><p></p>", "base64": false}]}], "problemTypes": [{"descriptions": [{"lang": "en", "type": "CWE", "cweId": "CWE-20", "description": "CWE-20 Improper Input Validation"}]}], "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2026-06-01T03:33:15.822Z"}}}, "cveMetadata": {"cveId": "CVE-2026-48188", "state": "PUBLISHED", "dateUpdated": "2026-06-01T13:17:31.447Z", "dateReserved": "2026-05-21T07:53:13.254Z", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "datePublished": "2026-06-01T03:33:15.822Z", "assignerShortName": "OTRS"}, "dataVersion": "5.2"}

{"affected": [{"affectedData": [{"defaultStatus": "affected", "modules": ["Database Layer"], "product": "OTRS", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "7.0.x"}, {"status": "affected", "version": "8.0.x"}, {"status": "affected", "version": "2023.x"}, {"status": "affected", "version": "2024.x"}, {"status": "affected", "version": "2025.x"}, {"lessThanOrEqual": "2026.3.x", "status": "affected", "version": "2026.x", "versionType": "patch"}]}, {"defaultStatus": "affected", "product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "6.x"}]}], "source": "security@otrs.com"}], "configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "5421FAF4-D702-4429-A186-6374A4306293", "versionEndIncluding": "6.0.32", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "650E99BF-9E05-496F-BD59-5542A95FD221", "versionEndIncluding": "8.0.37", "versionStartIncluding": "7.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "476B2F02-24EA-43BB-BEA8-282D7D71B386", "versionEndExcluding": "2026.4.1", "versionStartIncluding": "2023.0.0", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "cveTags": [], "descriptions": [{"lang": "en", "value": "An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition\u00a0database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if\u00a0the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.\n\nThis issue affects OTRS: \n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X before 2026.4.X\n * (OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}, {"lang": "es", "value": "Una vulnerabilidad de validaci\u00f3n de entrada incorrecta en el m\u00f3dulo de capa de base de datos de OTRS o ((OTRS)) Community Edition permite una inyecci\u00f3n SQL no autenticada que puede conducir a una omisi\u00f3n de autenticaci\u00f3n. Este problema solo afecta al sistema si el servidor MySQL/MariaDB est\u00e1 configurado con el modo SQL NO_BACKSLASH_ESCAPES.\n\nEste problema afecta a OTRS:\n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X antes de 2026.4.X\n * ((OTRS)) Community Edition: 6.0.x\n\nLos productos basados en ((OTRS)) Community Edition tambi\u00e9n son muy propensos a verse afectados."}], "id": "CVE-2026-48188", "lastModified": "2026-07-22T07:10:00.107", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 9.1, "baseSeverity": "CRITICAL", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N", "version": "3.1"}, "exploitabilityScore": 3.9, "impactScore": 5.2, "source": "security@otrs.com", "type": "Secondary"}], "ssvcV203": [{"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "ssvcData": {"id": "CVE-2026-48188", "options": [{"exploitation": "none"}, {"automatable": "yes"}, {"technicalImpact": "total"}], "role": "CISA Coordinator", "timestamp": "2026-06-01T13:17:22.840595Z", "version": "2.0.3"}}]}, "published": "2026-06-01T04:16:22.583", "references": [{"source": "security@otrs.com", "tags": ["Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2026-02/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Analyzed", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-20"}], "source": "security@otrs.com", "type": "Secondary"}]}

{}

{"affected": [{"configurations": [{"platform": null, "status": "affected", "versions": {"scheme": "generic", "value": "7.0.x"}}, {"platform": null, "status": "affected", "versions": {"scheme": "generic", "value": "8.0.x"}}, {"platform": null, "status": "affected", "versions": {"scheme": "generic", "value": "2023.x"}}, {"platform": null, "status": "affected", "versions": {"scheme": "generic", "value": "2024.x"}}, {"platform": null, "status": "affected", "versions": {"scheme": "generic", "value": "2025.x"}}, {"platform": null, "status": "affected", "versions": {"scheme": "generic", "value": "[2026.x,2026.3.x]"}}], "enrichment": {"confidence": 86.0, "confidence_source": "matching", "scores": [{"score": 86.0, "source": "matching"}]}, "original": {"product": "OTRS", "source": "cna", "vendor": "OTRS AG"}, "product": "otrs", "vendor": "otrs"}, {"configurations": [{"platform": null, "status": "affected", "versions": {"scheme": "generic", "value": "6.x"}}], "enrichment": {"confidence": 89.0, "confidence_source": "matching", "scores": [{"score": 89.0, "source": "matching"}]}, "original": {"product": "((OTRS)) Community Edition", "source": "cna", "vendor": "OTRS AG"}, "product": "otrs_community_edition", "vendor": "otrs"}], "created": "2026-06-01T06:00:10.948185+00:00", "updated": "2026-06-02T20:30:16.921635+00:00", "vendors": ["otrs", "otrs$PRODUCT$otrs", "otrs$PRODUCT$otrs_community_edition"]}