FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| freescout-help-desk | freescout | affected |
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No data.
No data.
| Vendor | Product | Versions | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Freescout Helpdesk | Freescout |
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No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.168% probability within 30 days)
| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
ssvc
|
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
|
| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214. | |
| Title | FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass | |
| Weaknesses | CWE-639 | |
| References |
| |
| Metrics |
cvssV3_1
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