CVE-2026-38444

Stored XSS via Email From Header in osTicket

Published Aug 3, 2026 CVSS 3.1 · 6.1 Medium EPSS < 1% KEV · Not listed
Description
osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
Title Stored XSS via Email From Header in osTicket
Type Values Removed Values Added
Weaknesses CWE-79
Metrics cvssV3_1

{'score': 6.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N'}

ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
First Time appeared Osticket
Osticket osticket
Vendors & Products Osticket
Osticket osticket
Type Values Removed Values Added
Description osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.
References
Weaknesses

Sources

Status
PUBLISHED
Assigner
mitre
Published
Updated
Aug 3, 2026, 7:31 PM
Reserved
Apr 6, 2026, 12:00 AM
Status
Deferred
Published
Aug 3, 2026, 7:16 PM
Modified
Aug 31, 2026, 7:33 PM