CVE-2026-34248

Zammad has an information disclosure in ticket detail view of customers in shared organizations

Published Apr 8, 2026 CVSS 4.0 · 2.1 Low EPSS < 1% KEV · Not listed
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
CPEs cpe:2.3:a:zammad:zammad:7.0.0:*:*:*:*:*:*:*
Metrics cvssV3_1

{'score': 5.7, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N'}

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
First Time appeared Zammad
Zammad zammad
Vendors & Products Zammad
Zammad zammad
Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
Title Zammad has an information disclosure in ticket detail view of customers in shared organizations
Weaknesses CWE-284
References
Metrics cvssV4_0

{'score': 2.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
GitHub_M
Published
Updated
Apr 9, 2026, 4:17 PM
Reserved
Mar 26, 2026, 4:22 PM
Status
Analyzed
Published
Apr 8, 2026, 7:25 PM
Modified
Jul 24, 2026, 10:10 PM