CVE-2026-2511

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{"affected": [{"affectedData": [{"defaultStatus": "unaffected", "product": "JS Help Desk \u2013 AI-Powered Support & Ticketing System", "vendor": "rabilal", "versions": [{"lessThanOrEqual": "3.0.4", "status": "affected", "version": "0", "versionType": "semver"}]}], "source": "security@wordfence.com"}], "cveTags": [], "descriptions": [{"lang": "en", "value": "The JS Help Desk \u2013 AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database."}, {"lang": "es", "value": "El plugin JS Help Desk \u2013 AI-Powered Support &amp; Ticketing System para WordPress es vulnerable a inyecci\u00f3n SQL a trav\u00e9s del par\u00e1metro 'multiformid' en la funci\u00f3n 'storeTickets()' en todas las versiones hasta e incluyendo la 3.0.4. Esto se debe a que el valor 'multiformid' proporcionado por el usuario se pasa a 'esc_sql()' sin encerrar el resultado entre comillas en la consulta SQL, lo que hace que el escape sea ineficaz contra cargas \u00fatiles que no contienen caracteres de comillas. Esto hace posible que atacantes no autenticados a\u00f1adan consultas SQL adicionales a consultas ya existentes que pueden utilizarse para extraer informaci\u00f3n sensible de la base de datos."}], "id": "CVE-2026-2511", "lastModified": "2026-06-17T10:31:12.880", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 7.5, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "NONE", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 3.9, "impactScore": 3.6, "source": "security@wordfence.com", "type": "Secondary"}], "ssvcV203": [{"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "ssvcData": {"id": "CVE-2026-2511", "options": [{"exploitation": "none"}, {"automatable": "yes"}, {"technicalImpact": "partial"}], "role": "CISA Coordinator", "timestamp": "2026-03-26T13:56:34.755591Z", "version": "2.0.3"}}]}, "published": "2026-03-26T14:16:10.017", "references": [{"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L181"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L996"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/ticket/model.php#L1178"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/changeset/3463031/"}, {"source": "security@wordfence.com", "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/2959c04a-70bd-4f5c-a61a-1eab2609f8ef?source=cve"}], "sourceIdentifier": "security@wordfence.com", "vulnStatus": "Deferred", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-89"}], "source": "security@wordfence.com", "type": "Secondary"}]}

{}

{"affected": [{"configurations": [{"platform": null, "status": "affected", "versions": {"scheme": "semver", "value": "[0,3.0.4]"}}], "enrichment": {"confidence": 100.0, "confidence_source": "matching", "scores": [{"score": 100.0, "source": "matching"}]}, "original": {"product": "JS Help Desk \u2013 AI-Powered Support & Ticketing System", "source": "cna", "vendor": "rabilal"}, "product": "js_help_desk_\u2013_ai-powered_support_&_ticketing_system", "vendor": "rabilal"}, {"configurations": [{"platform": null, "status": "unaffected", "versions": null}], "enrichment": {"confidence": 80.0, "confidence_source": "inferred", "scores": [{"score": 80.0, "source": "inferred"}, {"score": 100.0, "source": "matching"}]}, "product": "wordpress", "vendor": "wordpress"}], "analysis": {"en": {"generated_at": "2026-03-26T15:03:41.123389+00:00", "value": {"mitigation_remediation": ["Upgrade the JS Help Desk plugin to the latest available version, ensuring it is newer than 3.0.4.", "If an update cannot be applied immediately, completely disable or uninstall the plugin to eliminate the attack surface.", "When the plugin must remain in use, restrict access to the ticket submission endpoint so that only authenticated users can send requests.", "Regularly review access logs for suspicious queries and consider deploying an application firewall that filters malformed SQL payloads."], "summary": {"action": "Immediate Patch", "impact": "Unauthenticated SQL Injection allowing data exfiltration"}, "threat_synthesis": {"affected_systems": "All released iterations of the JS Help Desk \u2013 AI\u2011Powered Support & Ticketing System plugin are vulnerable through version 3.0.4 inclusive. The affected product is distributed by rabilal. No higher versions are indicated as impacted, but any instance running the plugin before the 3.0.4 update is at risk.", "description_and_impact": "The vulnerability resides in the JS Help Desk plugin for WordPress, where the 'storeTickets()' function uses a 'multiformid' parameter directly in an SQL query. Because the supplied value is passed to the esc_sql() routine without enclosing it in quotes, escaping does not protect against payloads lacking quote characters. An attacker who can submit data to this endpoint can inject arbitrary SQL, enabling extraction of sensitive database contents. This is a classic SQL Injection (CWE-89) that compromises data confidentiality.", "risk_and_exploitability": "The CVSS base score of 7.5 reflects a medium\u2011to\u2011high severity level. The EPSS score is not documented, and the vulnerability is not currently listed in the CISA Known Exploited Vulnerabilities catalog. Because the flaw is exploitable by unauthenticated users who can reach the ticket\u2011submission interface, the risk is heightened for publicly exposed WordPress sites. Attackers could send malicious payloads in the 'multiformid' field, bypassing basic sanitization and potentially retrieving or manipulating database data."}}}}, "created": "2026-03-27T08:34:19.523574+00:00", "updated": "2026-03-27T09:26:47.865490+00:00", "vendors": ["rabilal", "rabilal$PRODUCT$js_help_desk_\u2013_ai-powered_support_&_ticketing_system", "wordpress", "wordpress$PRODUCT$wordpress"]}