osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Enhancesoft | osTicket | unaffected |
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Configuration 1 [-]
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No data.
| Vendor | Product | Versions |
|---|---|---|
| Enhancesoft | Osticket | — |
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: 73.6% (73.589% probability within 30 days)
| Type | Values Removed | Values Added |
|---|---|---|
| CPEs | cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:* | |
| Metrics |
cvssV3_1
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| Type | Values Removed | Values Added |
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| References |
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| Description | Enhancesoft osTicket versions 1.18.3 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled. | Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled. |
| Title | osTicket < 1.18.3 PDF Export Arbitrary File Read | osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read |
| References |
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| Type | Values Removed | Values Added |
|---|---|---|
| References |
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| Type | Values Removed | Values Added |
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| Description | Enhancesoft osTicket versions up to and including 1.18.2 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled. | Enhancesoft osTicket versions 1.18.3 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled. |
| Title | osTicket <= 1.18.2 PDF Export Arbitrary File Read | osTicket < 1.18.3 PDF Export Arbitrary File Read |
| References |
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| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Enhancesoft
Enhancesoft osticket |
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| Vendors & Products |
Enhancesoft
Enhancesoft osticket |
| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
ssvc
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| Type | Values Removed | Values Added |
|---|---|---|
| Description | Enhancesoft osTicket versions up to and including 1.18.2 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled. | |
| Title | osTicket <= 1.18.2 PDF Export Arbitrary File Read | |
| Weaknesses | CWE-74 | |
| References |
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| Metrics |
cvssV4_0
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