CVE-2026-20314

Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability

Published Aug 19, 2026 CVSS 3.1 · 5 Medium EPSS < 1% KEV · Not listed
Description
A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.&nbsp;

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Cisco
Cisco packaged Contact Center Enterprise
Cisco unified Contact Center Enterprise
Vendors & Products Cisco
Cisco packaged Contact Center Enterprise
Cisco unified Contact Center Enterprise
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.&nbsp;
Title Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
Weaknesses CWE-918
References
Metrics cvssV3_1

{'score': 5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
cisco
Published
Updated
Aug 19, 2026, 7:33 PM
Reserved
Oct 8, 2025, 11:59 AM
Status
Awaiting Analysis
Published
Aug 19, 2026, 5:18 PM
Modified
Oct 26, 2026, 11:10 AM