Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| themeatelier | ChatHelp – Click to Chat Button, WooCommerce Chat to Order & Floating Chat Form | unaffected |
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No data.
No data.
| Vendor | Product | Versions | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Themeatelier | Chathelp – Click To Chat Button, Woocommerce Chat To Order & Floating Chat Form |
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| Wordpress | Wordpress |
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No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.660% probability within 30 days)
| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
ssvc
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| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Themeatelier
Themeatelier chathelp – Click To Chat Button, Woocommerce Chat To Order & Floating Chat Form Wordpress Wordpress wordpress |
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| Vendors & Products |
Themeatelier
Themeatelier chathelp – Click To Chat Button, Woocommerce Chat To Order & Floating Chat Form Wordpress Wordpress wordpress |
| Type | Values Removed | Values Added |
|---|---|---|
| Description | The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms. | |
| Title | Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure | |
| Weaknesses | CWE-862 | |
| References |
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| Metrics |
cvssV3_1
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