CVE-2026-15209

JS Help Desk – AI-Powered Support & Ticketing System < 3.1.5 - Subscriber+ Cross-User Support Ticket Disclosure via IDOR

Published Jul 31, 2026 CVSS 3.1 · 6.5 Medium EPSS < 1% KEV · Not listed
Description
The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Jshelpdesk
Jshelpdesk jshelpdesk
Wordpress
Wordpress wordpress
Vendors & Products Jshelpdesk
Jshelpdesk jshelpdesk
Wordpress
Wordpress wordpress
Type Values Removed Values Added
Weaknesses CWE-284
Type Values Removed Values Added
Metrics cvssV3_1

{'score': 6.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N'}

ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Weaknesses CWE-284
CWE-639
Type Values Removed Values Added
Description The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.
Title JS Help Desk – AI-Powered Support & Ticketing System < 3.1.5 - Subscriber+ Cross-User Support Ticket Disclosure via IDOR
References
Weaknesses

Sources

Status
PUBLISHED
Assigner
WPScan
Published
Updated
Jul 31, 2026, 7:45 PM
Reserved
Jul 9, 2026, 7:30 AM
Status
Deferred
Published
Jul 31, 2026, 7:16 AM
Modified
Aug 26, 2026, 4:31 PM