CVE-2026-14928

JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubject

Published Jul 31, 2026 CVSS 3.1 · 6.5 Medium EPSS < 1% KEV · Not listed
Description
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Wordpress-extensions
Wordpress-extensions js Help Desk
Vendors & Products Wordpress-extensions
Wordpress-extensions js Help Desk
Type Values Removed Values Added
Weaknesses CWE-285
Type Values Removed Values Added
Weaknesses CWE-200
Metrics cvssV3_1

{'score': 6.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N'}

ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Weaknesses CWE-285
Type Values Removed Values Added
Description The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
Title JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubject
References
Weaknesses

Sources

Status
PUBLISHED
Assigner
WPScan
Published
Updated
Jul 31, 2026, 7:42 PM
Reserved
Jul 7, 2026, 9:18 AM
Status
Deferred
Published
Jul 31, 2026, 7:16 AM
Modified
Aug 26, 2026, 4:31 PM