CVE-2026-14197

Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR

Published Aug 1, 2026 CVSS 3.1 · 3.8 Low EPSS < 1% KEV · Not listed
Description
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Wordpress-extensions
Wordpress-extensions fluent Support
Vendors & Products Wordpress-extensions
Wordpress-extensions fluent Support
Type Values Removed Values Added
Weaknesses CWE-639
Metrics cvssV3_1

{'score': 3.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N'}

ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Title Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
References
Weaknesses

Sources

Status
PUBLISHED
Assigner
WPScan
Published
Updated
Aug 5, 2026, 4:20 PM
Reserved
Jun 30, 2026, 9:06 AM
Status
Deferred
Published
Aug 1, 2026, 7:16 AM
Modified
Aug 26, 2026, 4:31 PM