CVE-2026-1251

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference

Published Jan 31, 2026 CVSS 3.1 · 5.4 Medium EPSS < 1% KEV · Not listed
Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Psmplugins
Psmplugins supportcandy – Helpdesk & Customer Support Ticket System
Wordpress
Wordpress wordpress
Vendors & Products Psmplugins
Psmplugins supportcandy – Helpdesk & Customer Support Ticket System
Wordpress
Wordpress wordpress
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Title SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference
Weaknesses CWE-639
References
Metrics cvssV3_1

{'score': 5.4, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
Wordfence
Published
Updated
Apr 8, 2026, 5:05 PM
Reserved
Jan 20, 2026, 7:04 PM
Status
Deferred
Published
Jan 31, 2026, 7:16 AM
Modified
Jun 17, 2026, 10:15 AM