CVE-2026-119213

Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked Customer Profile Fields via Fluent Forms Feed

Published Nov 7, 2026 CVSS 3.1 · 3.7 Low EPSS < 1% KEV · Not listed
Description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

Remediation

No solution or workaround provided in the CVE record

Tracking

Sign in to view the affected projects.

Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Wordpress-extensions
Wordpress-extensions fluent Support
Wpmanageninja
Wpmanageninja fluent Support
Vendors & Products Wordpress-extensions
Wordpress-extensions fluent Support
Wpmanageninja
Wpmanageninja fluent Support
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.
Title Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked Customer Profile Fields via Fluent Forms Feed
Weaknesses CWE-639
References
Metrics cvssV3_1

{'score': 3.7, 'vector': 'CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
Wordfence
Published
Updated
Nov 8, 2026, 7:05 PM
Reserved
Oct 29, 2026, 4:14 PM
Status
Deferred
Published
Nov 7, 2026, 3:17 AM
Modified
Nov 8, 2026, 7:17 PM