CVE-2026-111939

Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation

Published Oct 19, 2026 CVSS 4.0 · 5.1 Medium EPSS < 1% KEV · Not listed
Description
Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
First Time appeared Frappe
Frappe helpdesk
Vendors & Products Frappe
Frappe helpdesk
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.
Title Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation
Weaknesses CWE-639
References
Metrics cvssV3_1

{'score': 4.6, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N'}

cvssV4_0

{'score': 5.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
VulnCheck
Published
Updated
Oct 19, 2026, 2:23 PM
Reserved
Oct 17, 2026, 12:20 PM
Status
Deferred
Published
Oct 19, 2026, 2:17 PM
Modified
Oct 19, 2026, 9:14 PM