CVE-2026-111676

Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint

Published Oct 16, 2026 CVSS 4.0 · 5.3 Medium EPSS < 1% KEV · Not listed
Description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
First Time appeared Faveosuite
Faveosuite faveo-helpdesk
Vendors & Products Faveosuite
Faveosuite faveo-helpdesk
Type Values Removed Values Added
Description Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
Title Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
First Time appeared Ladybirdweb
Ladybirdweb faveo Helpdesk
Weaknesses CWE-639
CPEs cpe:2.3:a:ladybirdweb:faveo_helpdesk:*:*:*:*:*:*:*:*
Vendors & Products Ladybirdweb
Ladybirdweb faveo Helpdesk
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N'}

cvssV4_0

{'score': 5.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
VulnCheck
Published
Updated
Oct 16, 2026, 9:17 PM
Reserved
Oct 16, 2026, 2:31 PM
Status
Deferred
Published
Oct 16, 2026, 6:17 PM
Modified
Oct 16, 2026, 10:17 PM