CVE-2026-105454

Stored XSS via crafted URLs in HTML ticket content in Request Tracker

Published Oct 30, 2026 CVSS 4.0 · 5.3 Medium EPSS < 1% KEV · Not listed
Description
RT's automatic link creation for URLs in HTML ticket content does
not HTML-escape the URL it places in the link. A URL crafted to
break out of the link's address can add a script that runs when the
ticket history is displayed, with no further action by the viewer.
Anyone who can add HTML content to a ticket can plant it. That
includes an unauthenticated sender of HTML email to any queue that
grants CreateTicket or ReplyToTicket to Everyone, which is routine
for a queue that accepts mail from the public. The script runs in
the session of any user who views the ticket, and can act in RT
with that user's authority.


This issue was fixed in version 5.0.11 and 6.0.4

Remediation

Vendor Workaround

Set @Active_MakeClicky to an empty list in RT_SiteConfig.pm and restart the web server. This disables automatic link creation for URLs in ticket content.

Tracking

Sign in to view the affected projects.

Advisories

No advisories available
History
Type Values Removed Values Added
References
Metrics threat_severity

None

cvssV3_1

{'score': 6.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N'}

threat_severity

Moderate

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description RT's automatic link creation for URLs in HTML ticket content does not HTML-escape the URL it places in the link. A URL crafted to break out of the link's address can add a script that runs when the ticket history is displayed, with no further action by the viewer. Anyone who can add HTML content to a ticket can plant it. That includes an unauthenticated sender of HTML email to any queue that grants CreateTicket or ReplyToTicket to Everyone, which is routine for a queue that accepts mail from the public. The script runs in the session of any user who views the ticket, and can act in RT with that user's authority. This issue was fixed in version 5.0.11 and 6.0.4
Title Stored XSS via crafted URLs in HTML ticket content in Request Tracker
First Time appeared Best Practical Solutions
Best Practical Solutions request Tracker
Weaknesses CWE-79
CPEs cpe:2.3:a:best_practical_solutions:request_tracker:*:*:*:*:*:*:*:*
Vendors & Products Best Practical Solutions
Best Practical Solutions request Tracker
References
Metrics cvssV4_0

{'score': 5.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
CERT-PL
Published
Updated
Oct 30, 2026, 5:18 PM
Reserved
Oct 5, 2026, 2:00 PM
Status
Awaiting Analysis
Published
Oct 30, 2026, 4:17 PM
Modified
Oct 30, 2026, 7:37 PM
Severity
Moderate
Public date
Oct 30, 2026, 3:34 PM