Stored XSS via crafted URLs in HTML ticket content in Request Tracker
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | |||||||||
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| Best Practical Solutions | Request Tracker | unaffected |
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| Vendor | Product | Versions | ||||||||||||
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| Best Practical Solutions | Request Tracker |
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Vendor Workaround
Set @Active_MakeClicky to an empty list in RT_SiteConfig.pm and restart the web server. This disables automatic link creation for URLs in ticket content.
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.436% probability within 30 days)
| Type | Values Removed | Values Added |
|---|---|---|
| References |
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| Metrics |
threat_severity
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cvssV3_1
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| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
ssvc
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| Type | Values Removed | Values Added |
|---|---|---|
| Description | RT's automatic link creation for URLs in HTML ticket content does not HTML-escape the URL it places in the link. A URL crafted to break out of the link's address can add a script that runs when the ticket history is displayed, with no further action by the viewer. Anyone who can add HTML content to a ticket can plant it. That includes an unauthenticated sender of HTML email to any queue that grants CreateTicket or ReplyToTicket to Everyone, which is routine for a queue that accepts mail from the public. The script runs in the session of any user who views the ticket, and can act in RT with that user's authority. This issue was fixed in version 5.0.11 and 6.0.4 | |
| Title | Stored XSS via crafted URLs in HTML ticket content in Request Tracker | |
| First Time appeared |
Best Practical Solutions
Best Practical Solutions request Tracker |
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| Weaknesses | CWE-79 | |
| CPEs | cpe:2.3:a:best_practical_solutions:request_tracker:*:*:*:*:*:*:*:* | |
| Vendors & Products |
Best Practical Solutions
Best Practical Solutions request Tracker |
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| References |
| |
| Metrics |
cvssV4_0
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