JS Help Desk <= 5.0.1 - Authenticated (Administrator+) Path Traversal to Arbitrary File Deletion via 'support_custom_img' Parameter
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
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| rabilal | JS Help Desk – AI-Powered Support & Ticketing System | unaffected |
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| Vendor | Product | Versions | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Rabilal | Js Help Desk – Ai-powered Support & Ticketing System |
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| Wordpress-extensions | Js Help Desk |
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No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.787% probability within 30 days)
| Type | Values Removed | Values Added |
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| First Time appeared |
Rabilal
Rabilal js Help Desk – Ai-powered Support & Ticketing System Wordpress-extensions Wordpress-extensions js Help Desk |
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| Vendors & Products |
Rabilal
Rabilal js Help Desk – Ai-powered Support & Ticketing System Wordpress-extensions Wordpress-extensions js Help Desk |
| Type | Values Removed | Values Added |
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| Metrics |
ssvc
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| Type | Values Removed | Values Added |
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| Description | The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the setSupportCustomImage function in all versions up to, and including, 5.0.1. This makes it possible for authenticated attackers, with administrator-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). Exploitation requires a two-step sequence: an administrator first saves a traversal-crafted value in the support_custom_img configuration field, then triggers deletion by uploading a new support custom image, at which point setSupportCustomImage() resolves and deletes the attacker-controlled path. | |
| Title | JS Help Desk <= 5.0.1 - Authenticated (Administrator+) Path Traversal to Arbitrary File Deletion via 'support_custom_img' Parameter | |
| Weaknesses | CWE-22 | |
| References |
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| Metrics |
cvssV3_1
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