CVE-2025-7204

Exposure of password hashes via API responses in ConnectWise PSA

Published Jul 9, 2025 CVSS 3.1 · 6.5 Medium EPSS < 1% KEV · Not listed
Description
In ConnectWise PSA versions older than 2025.9, a
vulnerability exists where authenticated users could gain access to sensitive
user information. Specific API requests were found to return an overly verbose
user object, which included encrypted password hashes for other users.
Authenticated users could then retrieve these hashes. 



An
attacker or privileged user could then use these exposed hashes to conduct
offline brute-force or dictionary attacks. Such attacks could lead to
credential compromise, allowing unauthorized access to accounts, and
potentially privilege escalation within the system.

Remediation

Vendor Solution

Cloud: Cloud instances are automatically being updated to the latest ConnectWise PSA release.  On-Premise: Apply the 2025.9 release patches and ensure all desktop clients are up to date.

Tracking

Sign in to view the affected projects.

Advisories

Source ID Title
EUVD EUVD EUVD-2025-20827 In ConnectWise PSA versions older than 2025.9, a vulnerability exists where authenticated users could gain access to sensitive user information. Specific API requests were found to return an overly verbose user object, which included encrypted password hashes for other users. Authenticated users could then retrieve these hashes.  An attacker or privileged user could then use these exposed hashes to conduct offline brute-force or dictionary attacks. Such attacks could lead to credential compromise, allowing unauthorized access to accounts, and potentially privilege escalation within the system.
History
Type Values Removed Values Added
First Time appeared Connectwise professional Service Automation
Weaknesses NVD-CWE-noinfo
CPEs cpe:2.3:a:connectwise:professional_service_automation:*:*:*:*:*:*:*:*
Vendors & Products Connectwise professional Service Automation
Type Values Removed Values Added
Metrics epss

{'score': 0.00036}

epss

{'score': 0.00041}

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description In ConnectWise PSA versions older than 2025.9, a vulnerability exists where authenticated users could gain access to sensitive user information. Specific API requests were found to return an overly verbose user object, which included encrypted password hashes for other users. Authenticated users could then retrieve these hashes.  An attacker or privileged user could then use these exposed hashes to conduct offline brute-force or dictionary attacks. Such attacks could lead to credential compromise, allowing unauthorized access to accounts, and potentially privilege escalation within the system.
Title Exposure of password hashes via API responses in ConnectWise PSA
Weaknesses CWE-201
References
Metrics cvssV3_1

{'score': 6.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
ConnectWise
Published
Updated
Jul 10, 2025, 11:35 AM
Reserved
Jul 7, 2025, 11:30 AM
Status
Analyzed
Published
Jul 9, 2025, 3:15 PM
Modified
Jun 17, 2026, 10:04 AM