CVE-2025-59902

HTML injection in NICE Chat

Published Feb 3, 2026 CVSS 4.0 · 7.1 High EPSS < 1% KEV · Not listed
Description
HTML injection vulnerability in NICE Chat. This vulnerability allows an attacker to inject and render arbitrary HTML content in email transcripts by modifying the 'firstName' and 'lastName' parameters during a chat session. The injected HTML is included in the body of the email sent by the system, which could enable phishing attacks, impersonation, or credential theft.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description HTML injection vulnerability in NICE Chat. This vulnerability allows an attacker to inject and render arbitrary HTML content in email transcripts by modifying the 'firstName' and 'lastName' parameters during a chat session. The injected HTML is included in the body of the email sent by the system, which could enable phishing attacks, impersonation, or credential theft.
Title HTML injection in NICE Chat
First Time appeared Nice
Nice nice Chat
Weaknesses CWE-79
CPEs cpe:2.3:a:nice:nice_chat:all_versions:*:*:*:*:*:*:*
Vendors & Products Nice
Nice nice Chat
References
Metrics cvssV4_0

{'score': 7.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:H/VA:N/SC:N/SI:N/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
INCIBE
Published
Updated
Feb 3, 2026, 5:16 PM
Reserved
Sep 23, 2025, 10:24 AM
Status
Deferred
Published
Feb 3, 2026, 10:15 AM
Modified
Jun 17, 2026, 9:46 AM