CVE-2025-58163

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The vulnerability is exploited via endpoint, e.g.: `/help/{mailbox_id}/auth/{customer_id}/{hash}/{timestamp}` where the `customer_id` and `timestamp` parameters are processed through the decrypt function in `app/Helper.php` without proper validation. The code decrypts using Laravel's built-in encryption functions, which subsequently deserialize the decrypted payload without sanitization, allowing attackers to craft malicious serialized PHP objects using classes to trigger arbitrary command execution. This is fixed in version 1.8.186."}, {"lang": "es", "value": "FreeScout es una mesa de ayuda gratuita y una bandeja de entrada compartida construida con el framework Laravel de PHP. Las versiones 1.8.185 y anteriores contienen una vulnerabilidad de deserializaci\u00f3n de datos no confiables que permite a atacantes autenticados con conocimiento de la APP_KEY de la aplicaci\u00f3n lograr la ejecuci\u00f3n remota de c\u00f3digo. La vulnerabilidad se explota a trav\u00e9s del endpoint, p. ej.: '/help/{mailbox_id}/auth/{customer_id}/{hash}/{timestamp}' donde los par\u00e1metros 'customer_id' y 'timestamp' se procesan a trav\u00e9s de la funci\u00f3n decrypt en 'app/Helper.php' sin la validaci\u00f3n adecuada. El c\u00f3digo descifra utilizando las funciones de cifrado integradas de Laravel, que posteriormente deserializan la carga \u00fatil descifrada sin sanitizaci\u00f3n, permitiendo a los atacantes crear objetos PHP serializados maliciosos utilizando clases para desencadenar la ejecuci\u00f3n arbitraria de comandos. Esto se corrige en la versi\u00f3n 1.8.186."}], "id": "CVE-2025-58163", "lastModified": "2026-10-19T17:10:00.173", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 8.8, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 5.9, "source": "nvd@nist.gov", "type": "Primary"}], "cvssMetricV40": [{"cvssData": {"Automatable": "NOT_DEFINED", "Recovery": "NOT_DEFINED", "Safety": "NOT_DEFINED", "attackComplexity": "LOW", "attackRequirements": "NONE", "attackVector": "NETWORK", "availabilityRequirement": "NOT_DEFINED", "baseScore": 8.6, "baseSeverity": "HIGH", "confidentialityRequirement": "NOT_DEFINED", "exploitMaturity": "NOT_DEFINED", "integrityRequirement": "NOT_DEFINED", "modifiedAttackComplexity": "NOT_DEFINED", "modifiedAttackRequirements": "NOT_DEFINED", "modifiedAttackVector": "NOT_DEFINED", "modifiedPrivilegesRequired": "NOT_DEFINED", "modifiedSubAvailabilityImpact": "NOT_DEFINED", "modifiedSubConfidentialityImpact": "NOT_DEFINED", "modifiedSubIntegrityImpact": "NOT_DEFINED", "modifiedUserInteraction": "NOT_DEFINED", "modifiedVulnAvailabilityImpact": "NOT_DEFINED", "modifiedVulnConfidentialityImpact": "NOT_DEFINED", "modifiedVulnIntegrityImpact": "NOT_DEFINED", "privilegesRequired": "HIGH", "providerUrgency": "NOT_DEFINED", "subAvailabilityImpact": "NONE", "subConfidentialityImpact": "NONE", "subIntegrityImpact": "NONE", "userInteraction": "NONE", "valueDensity": "NOT_DEFINED", "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X", "version": "4.0", "vulnAvailabilityImpact": "HIGH", "vulnConfidentialityImpact": "HIGH", "vulnIntegrityImpact": "HIGH", "vulnerabilityResponseEffort": "NOT_DEFINED"}, "source": "security-advisories@github.com", "type": "Secondary"}], "ssvcV203": [{"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "ssvcData": {"id": "CVE-2025-58163", "options": [{"exploitation": "none"}, {"automatable": "no"}, {"technicalImpact": "total"}], "role": "CISA Coordinator", "timestamp": "2025-09-03T13:47:20.330208Z", "version": "2.0.3"}}]}, "published": "2025-09-03T02:15:37.193", "references": [{"source": "security-advisories@github.com", "tags": ["Patch"], "url": "https://github.com/freescout-help-desk/freescout/commit/e2de65f3f32f825b4ec5558643ed81438c9a6bc6"}, {"source": "security-advisories@github.com", "tags": ["Release Notes"], "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.186"}, {"source": "security-advisories@github.com", "tags": ["Exploit", "Vendor Advisory"], "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j94w-q9gj-c37g"}], "sourceIdentifier": "security-advisories@github.com", "vulnStatus": "Analyzed", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-502"}], "source": "security-advisories@github.com", "type": "Secondary"}]}

{}

{"created": "2025-09-03T19:30:21.508736+00:00", "updated": "2025-09-03T19:30:21.508789+00:00", "vendors": ["freescout_helpdesk", "freescout_helpdesk$PRODUCT$freescout"]}