FreeScout Vulnerable to Insufficient Authorization
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
|---|---|---|---|---|---|---|---|---|---|
| freescout-help-desk | freescout | affected |
|
No data.
No data available yet.
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2025-16392 | FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180. |
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.483% probability within 30 days)
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout
Freescout freescout |
|
| CPEs | cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* | |
| Vendors & Products |
Freescout
Freescout freescout |
|
| Metrics |
cvssV3_1
|
| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
ssvc
|
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180. | |
| Title | FreeScout Vulnerable to Insufficient Authorization | |
| Weaknesses | CWE-863 | |
| References |
| |
| Metrics |
cvssV4_0
|