CVE-2025-48389

FreeScout Vulnerable to Deserialization of Untrusted Data

Published May 29, 2025 CVSS 4.0 · 8.6 High EPSS < 1% KEV · Not listed
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2025-28219 FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.
History
Type Values Removed Values Added
Metrics epss

{'score': 0.00101}

epss

{'score': 0.00462}

Type Values Removed Values Added
First Time appeared Freescout
Freescout freescout
CPEs cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
Vendors & Products Freescout
Freescout freescout
Metrics cvssV3_1

{'score': 7.2, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H'}

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.
Title FreeScout Vulnerable to Deserialization of Untrusted Data
Weaknesses CWE-502
References
Metrics cvssV4_0

{'score': 8.6, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
GitHub_M
Published
Updated
May 30, 2025, 10:03 PM
Reserved
May 19, 2025, 3:46 PM
Status
Analyzed
Published
May 29, 2025, 4:15 PM
Modified
Jun 17, 2026, 9:29 AM