CVE-2025-48388

FreeScout Has Insufficient Protection Against CRLF-injection

Published May 29, 2025 CVSS 4.0 · 7 High EPSS < 1% KEV · Not listed
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2025-16376 FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.
History
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Metrics epss

{'score': 0.00062}

epss

{'score': 0.00044}

Type Values Removed Values Added
First Time appeared Freescout
Freescout freescout
CPEs cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
Vendors & Products Freescout
Freescout freescout
Metrics cvssV3_1

{'score': 6.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:N'}

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.
Title FreeScout Has Insufficient Protection Against CRLF-injection
Weaknesses CWE-134
CWE-93
References
Metrics cvssV4_0

{'score': 7, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
GitHub_M
Published
Updated
May 29, 2025, 1:39 PM
Reserved
May 19, 2025, 3:46 PM
Status
Analyzed
Published
May 29, 2025, 10:15 AM
Modified
Jun 17, 2026, 9:29 AM