CVE-2025-40728

SQL injection vulnerability in Customer Support System

Published Jun 16, 2025 CVSS 4.0 · 8.7 High EPSS < 1% KEV · Not listed

Description

SQL injection vulnerability in Customer Support System v1.0. This vulnerability allows an authenticated attacker to retrieve, create, update and delete databases via the id parameter in the /customer_support/manage_user.php endpoint.

Affected Products

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

Customer Support System

unaffected

Version	Status	Constraints
`all versions`	affected	—

Configuration 1 [-]

cpe:2.3:a:oretnom23:customer_support_system:1.0:*:*:*:*:*:*:*

No data.

No data available yet.

Remediation

No solution or workaround provided in the CVE record

Tracking

Advisories

Source	ID	Title
EUVD	EUVD-2025-18375	SQL injection vulnerability in Customer Support System v1.0. This vulnerability allows an authenticated attacker to retrieve, create, update and delete databases via the id parameter in the /customer_support/manage_user.php endpoint.

Metrics

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact High

Vulnerable System Integrity Impact High

Vulnerable System Availability Impact High

Subsequent System Confidentiality Impact None

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact High

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

Exploit prediction score: < 1% (0.538% probability within 30 days)

Exploitation none

Automatable no

Technical Impact total

References

Link	Providers
https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-customer-support-system

History

Oct 9, 2025 4:45 PM First appearance in the feed. Affected versions updated. Affected vendors updated. Scoring metrics updated View changes

Type	Values Removed	Values Added
First Time appeared		Oretnom23 Oretnom23 customer Support System
CPEs		cpe:2.3:a:oretnom23:customer_support_system:1.0:::::::*
Vendors & Products		Oretnom23 Oretnom23 customer Support System
Metrics		cvssV3_1 `{'score': 8.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H'}`

Jun 16, 2025 4:15 PM Scoring metrics updated View changes

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}`

Jun 16, 2025 8:45 AM Description updated. Title updated. Weaknesses updated. Added references. Scoring metrics updated View changes

Type	Values Removed	Values Added
Description		SQL injection vulnerability in Customer Support System v1.0. This vulnerability allows an authenticated attacker to retrieve, create, update and delete databases via the id parameter in the /customer_support/manage_user.php endpoint.
Title		SQL injection vulnerability in Customer Support System
Weaknesses		CWE-89
References		https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-customer-support-system
Metrics		cvssV4_0 `{'score': 8.7, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N'}`