CVE-2025-26400

SolarWinds Web Help Desk XML External Entity Injection (XXE) Vulnerability

Published Jul 29, 2025 CVSS 3.1 · 5.3 Medium EPSS < 1% KEV · Not listed
Description
SolarWinds Web Help Desk was reported to be affected by an XML External Entity Injection (XXE) vulnerability that could lead to information disclosure. A valid, low-privilege access is required unless the attacker had access to the local server to modify configuration files.

Remediation

Vendor Solution

SolarWinds recommends customers upgrade to Web Help Desk version 12.8.7 as soon as is practical.

Tracking

Sign in to view the affected projects.

Advisories

Source ID Title
EUVD EUVD EUVD-2025-22979 SolarWinds Web Help Desk was reported to be affected by an XML External Entity Injection (XXE) vulnerability that could lead to information disclosure. A valid, low-privilege access is required unless the attacker had access to the local server to modify configuration files.
History
Type Values Removed Values Added
CPEs cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
Type Values Removed Values Added
First Time appeared Solarwinds
Solarwinds web Help Desk
Vendors & Products Solarwinds
Solarwinds web Help Desk
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description SolarWinds Web Help Desk was reported to be affected by an XML External Entity Injection (XXE) vulnerability that could lead to information disclosure. A valid, low-privilege access is required unless the attacker had access to the local server to modify configuration files.
Title SolarWinds Web Help Desk XML External Entity Injection (XXE) Vulnerability
Weaknesses CWE-611
References
Metrics cvssV3_1

{'score': 5.3, 'vector': 'CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
SolarWinds
Published
Updated
Jul 29, 2025, 1:47 PM
Reserved
Feb 8, 2025, 12:19 AM
Status
Analyzed
Published
Jul 29, 2025, 8:15 AM
Modified
Jun 17, 2026, 9:01 AM