SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||
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| SolarWinds | Web Help Desk | unaffected |
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Configuration 1 [-]
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No data.
| Vendor | Product | Versions |
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| Solarwinds | Web Help Desk | — |
Vendor Solution
SolarWinds recommends customers to upgrade to Web Help Desk version 12.8.7 HF1 as soon as is practical.
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2025-30842 | SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986. |
No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is in the KEV database since March 9, 2026.
Exploit prediction score: 90.6% (90.564% probability within 30 days)
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| CPEs | cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:* cpe:2.3:a:solarwinds:web_help_desk:12.8.7:-:*:*:*:*:*:* |
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| First Time appeared |
Solarwinds
Solarwinds web Help Desk |
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| Vendors & Products |
Solarwinds
Solarwinds web Help Desk |
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| Description | SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986. | |
| Title | SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability | |
| Weaknesses | CWE-502 | |
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cvssV3_1
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