Possible user enumeration
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS | affected |
|
No data.
No data.
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | — |
Vendor Solution
Update to OTRS 2025.6.1. or later. Please note that there will be no OTRS 7 patches
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2025-21322 | A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X |
No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.278% probability within 30 days)
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Otrs
Otrs otrs |
|
| Vendors & Products |
Otrs
Otrs otrs |
| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
epss
|
| Type | Values Removed | Values Added |
|---|---|---|
| Metrics |
ssvc
|
| Type | Values Removed | Values Added |
|---|---|---|
| Description | A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X | |
| Title | Possible user enumeration | |
| Weaknesses | CWE-203 | |
| References |
| |
| Metrics |
cvssV3_1
|