CVE-2025-24387

Missing CSRF protection

Published Mar 10, 2025 CVSS 3.1 · 4.8 Medium EPSS < 1% KEV · Not listed
Description
A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive
cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.
 

This issue affects:

* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.x

Remediation

Vendor Solution

Update to OTRS 2025.2.x. Please note that there will be no OTRS 7 patches

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2025-7643 A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.   This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.x
History
Type Values Removed Values Added
First Time appeared Otrs
Otrs otrs
Weaknesses CWE-352
CPEs cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
Vendors & Products Otrs
Otrs otrs
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.   This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.x
Title Missing CSRF protection
Weaknesses CWE-1275
References
Metrics cvssV3_1

{'score': 4.8, 'vector': 'CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
OTRS
Published
Updated
Mar 10, 2025, 1:12 PM
Reserved
Jan 21, 2025, 9:09 AM
Status
Analyzed
Published
Mar 10, 2025, 10:15 AM
Modified
Jun 17, 2026, 8:58 AM