CVE-2025-1697

HP Touchpoint Analytics Service – Potential Escalation of Privilege

Published Apr 18, 2025 CVSS 4.0 · 6.9 Medium EPSS < 1% KEV · Not listed

Description

A potential security vulnerability has been identified in the HP Touchpoint Analytics Service for certain HP PC products with versions prior to 4.2.2439. This vulnerability could potentially allow a local attacker to escalate privileges. HP is providing software updates to mitigate this potential vulnerability.

Affected Products

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

HP, Inc.

HP Touchpoint Analytics Service

unaffected

Version	Status	Constraints
`See HP security bulletin reference for affected versions`	affected	—

Configuration 1 [-]

cpe:2.3:a:hp:touchpoint_analytics_service:*:*:*:*:*:*:*:*

No data.

No data available yet.

Remediation

No solution or workaround provided in the CVE record

Tracking

Advisories

Source	ID	Title
EUVD	EUVD-2025-11883	A potential security vulnerability has been identified in the HP Touchpoint Analytics Service for certain HP PC products with versions prior to 4.2.2439. This vulnerability could potentially allow a local attacker to escalate privileges. HP is providing software updates to mitigate this potential vulnerability.

Metrics

Attack Vector Local

Attack Complexity Low

Privileges Required Low

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact None

Vulnerable System Integrity Impact High

Vulnerable System Availability Impact High

Subsequent System Confidentiality Impact None

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

Attack Vector Local

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact High

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

Exploit prediction score: < 1% (0.211% probability within 30 days)

Exploitation none

Automatable no

Technical Impact total

References

Link	Providers
https://support.hp.com/us-en/document/ish_12269975-12269997-16/hpsbgn04008

History

Nov 3, 2026 11:30 PM Scoring metrics updated View changes

Type	Values Removed	Values Added
Metrics	ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`	ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}`

Feb 24, 2026 2:45 PM First appearance in the feed. Affected versions updated. Affected vendors updated. Scoring metrics updated View changes

Type	Values Removed	Values Added
First Time appeared		Hp Hp touchpoint Analytics Service
CPEs		cpe:2.3:a:hp:touchpoint_analytics_service::::::::
Vendors & Products		Hp Hp touchpoint Analytics Service
Metrics		cvssV3_1 `{'score': 7.8, 'vector': 'CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H'}`

Apr 18, 2025 6:15 PM Scoring metrics updated View changes

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Apr 18, 2025 5:45 PM Description updated. Title updated. Weaknesses updated. Added references. Scoring metrics updated View changes

Type	Values Removed	Values Added
Description		A potential security vulnerability has been identified in the HP Touchpoint Analytics Service for certain HP PC products with versions prior to 4.2.2439. This vulnerability could potentially allow a local attacker to escalate privileges. HP is providing software updates to mitigate this potential vulnerability.
Title		HP Touchpoint Analytics Service – Potential Escalation of Privilege
Weaknesses		CWE-59
References		https://support.hp.com/us-en/document/ish_12269975-12269997-16/hpsbgn04008
Metrics		cvssV4_0 `{'score': 6.9, 'vector': 'CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N'}`