CVE-2025-14581

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{"affected": [{"affectedData": [{"defaultStatus": "unaffected", "product": "HAPPY \u2013 Helpdesk Support Ticket System", "vendor": "villatheme", "versions": [{"lessThanOrEqual": "1.0.9", "status": "affected", "version": "0", "versionType": "semver"}]}], "source": "security@wordfence.com"}], "cveTags": [], "descriptions": [{"lang": "en", "value": "The HAPPY \u2013 Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket."}, {"lang": "es", "value": "El plugin HAPPY - Helpdesk Support Ticket System para WordPress es vulnerable a bypass de autorizaci\u00f3n debido a una comprobaci\u00f3n de capacidad faltante en la acci\u00f3n AJAX 'submit_form_reply' en todas las versiones hasta la 1.0.9, inclusive. Esto hace posible que atacantes autenticados, con acceso de nivel Suscriptor y superior, env\u00eden respuestas a tickets de soporte arbitrarios manipulando el par\u00e1metro 'happy_topic_id', independientemente de si son los propietarios del ticket o si se les ha asignado el ticket."}], "id": "CVE-2025-14581", "lastModified": "2026-10-07T19:10:00.160", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "NONE", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 1.4, "source": "security@wordfence.com", "type": "Secondary"}], "ssvcV203": [{"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "ssvcData": {"id": "CVE-2025-14581", "options": [{"exploitation": "none"}, {"automatable": "yes"}, {"technicalImpact": "partial"}], "role": "CISA Coordinator", "timestamp": "2025-12-15T15:25:17.847619Z", "version": "2.0.3"}}]}, "published": "2025-12-13T16:16:51.560", "references": [{"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585"}, {"source": "security@wordfence.com", "url": "https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3417847%40happy-helpdesk-support-ticket-system&new=3417847%40happy-helpdesk-support-ticket-system&sfp_email=&sfph_mail="}, {"source": "security@wordfence.com", "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve"}], "sourceIdentifier": "security@wordfence.com", "vulnStatus": "Deferred", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-862"}], "source": "security@wordfence.com", "type": "Secondary"}]}

{}

{"analysis": {"en": {"generated_at": "2026-04-22T03:50:33.274658+00:00", "value": {"mitigation_remediation": ["Upgrade the HAPPY \u2013 Helpdesk Support Ticket System plugin to any version newer than 1.0.9, which corrects the missing capability check on the reply action.", "If an upgrade is not immediately possible, limit the ability to reply to tickets by assigning a custom capability that only administrators or dedicated support staff possess, and modify the plugin to enforce that capability before processing reply submissions.", "As a temporary protection, suppress the \u2018submit_form_reply\u2019 AJAX action for roles below administrator by adding a filter or custom code that blocks the request until the official patch is available."], "summary": {"action": "Patch Update", "impact": "Unauthorized Ticket Reply Access"}, "threat_synthesis": {"affected_systems": "This weakness exists in the villatheme HAPPY \u2013 Helpdesk Support Ticket System plugin for WordPress in all releases up to and including 1.0.9.", "description_and_impact": "The plugin contains a missing capability check on the \u2018submit_form_reply\u2019 AJAX action, which is a classic missing authorization flaw (CWE\u2011862). The flaw allows any authenticated WordPress user with Subscriber level or higher to alter any support ticket by manipulating the \u2018happy_topic_id\u2019 parameter, even if they are not the ticket owner or have not been assigned to the ticket. This can be used to inject unwanted or misleading content into tickets, effectively compromising the integrity of the support system.", "risk_and_exploitability": "The CVSS score of 4.3 indicates a moderate level of severity, while the EPSS score of less than 1% suggests a low probability of exploitation at present. The vulnerability is not listed in the CISA KEV catalog. Once an attacker is authenticated with Subscriber or higher privileges, they can abuse the flaw by sending a crafted AJAX request to the reply endpoint, requiring no additional conditions."}}}}, "created": "2025-12-14T21:14:59.382436+00:00", "updated": "2026-04-22T04:00:07.986812+00:00", "vendors": ["villatheme", "villatheme$PRODUCT$happy", "wordpress", "wordpress$PRODUCT$wordpress"]}