CVE-2024-8548

KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions

Published Oct 1, 2024 CVSS 3.1 · 8.1 High EPSS < 1% KEV · Not listed
Description
The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in the /includes/ajax-functions.php file all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2024-49255 The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.
History
Type Values Removed Values Added
Description The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants. The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in the /includes/ajax-functions.php file all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.
References
Type Values Removed Values Added
First Time appeared Logon
Logon kb Support
CPEs cpe:2.3:a:logon:kb_support:*:*:*:*:*:wordpress:*:*
Vendors & Products Logon
Logon kb Support
Type Values Removed Values Added
First Time appeared Cagdasdag
Cagdasdag kb Support Wordpress Help Desk And Knowledge Base
CPEs cpe:2.3:a:cagdasdag:kb_support_wordpress_help_desk_and_knowledge_base:*:*:*:*:*:*:*:*
Vendors & Products Cagdasdag
Cagdasdag kb Support Wordpress Help Desk And Knowledge Base
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.
Title KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions
Weaknesses CWE-862
References
Metrics cvssV3_1

{'score': 8.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
Wordfence
Published
Updated
Apr 8, 2026, 4:56 PM
Reserved
Sep 6, 2024, 7:19 PM
Status
Modified
Published
Oct 1, 2024, 8:15 AM
Modified
Jun 17, 2026, 8:22 AM