Information exlosure in external interface
Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).
| Vendor | Product | Default status | Versions | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS | unaffected |
|
No data.
No data available yet.
Vendor Solution
Update to OTRS 2024.5.2
Vendor Workaround
Have TicketSearchLegacyEngine enabled
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2024-47615 | Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x |
No CVSS v4.0
No CVSS v3.0
No CVSS v2
This CVE is not in the KEV list.
Exploit prediction score: < 1% (0.385% probability within 30 days)
Key SSVC decision points have not yet been added.
No history.