CVE-2024-57728

Published Jan 15, 2025 CVSS 3.1 · 7.2 High EPSS 64.5% KEV · Listed
Description
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2024-53726 SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
History
Type Values Removed Values Added
References
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}

ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'active', 'Technical Impact': 'total'}, 'version': '2.0.3'}

Type Values Removed Values Added
Metrics kev

{'dateAdded': '2026-04-24T00:00:00+00:00', 'dueDate': '2026-05-08T00:00:00+00:00'}

Type Values Removed Values Added
Metrics epss

{'score': 0.00374}

epss

{'score': 0.00313}

Type Values Removed Values Added
Weaknesses CWE-22
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}

Type Values Removed Values Added
First Time appeared Simple-help
Simple-help simplehelp
Weaknesses CWE-59
CPEs cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*
Vendors & Products Simple-help
Simple-help simplehelp
Metrics cvssV3_1

{'score': 7.2, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H'}

Type Values Removed Values Added
Description SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
References
Weaknesses

Sources

Status
PUBLISHED
Assigner
mitre
Published
Updated
Aug 4, 2026, 3:56 AM
Reserved
Jan 9, 2025, 12:00 AM
Status
Analyzed
Published
Jan 15, 2025, 11:15 PM
Modified
Jun 17, 2026, 8:13 AM