CVE-2024-57727

Published Jan 15, 2025 CVSS 3.1 · 9.1 Critical EPSS 96.8% KEV · Listed
Description
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

No advisories available
History
Type Values Removed Values Added
Metrics epss

{'score': 0.93917}

epss

{'score': 0.94052}

Type Values Removed Values Added
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'active', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

cvssV3_1

{'score': 9.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'active', 'Technical Impact': 'total'}, 'version': '2.0.3'}

Type Values Removed Values Added
Metrics kev

{'dateAdded': '2025-02-13'}

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'active', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
First Time appeared Simple-help
Simple-help simplehelp
Weaknesses CWE-22
CPEs cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*
Vendors & Products Simple-help
Simple-help simplehelp
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

Type Values Removed Values Added
Description SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
References
Weaknesses

Sources

Status
PUBLISHED
Assigner
mitre
Published
Updated
Aug 4, 2026, 3:55 AM
Reserved
Jan 9, 2025, 12:00 AM
Status
Analyzed
Published
Jan 15, 2025, 11:15 PM
Modified
Aug 4, 2026, 5:16 AM