CVE-2024-57726

Published Jan 15, 2025 CVSS 3.1 · 9.9 Critical EPSS 66.4% KEV · Listed
Description
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Remediation

No solution or workaround provided in the CVE record

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2024-53724 SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
History
Type Values Removed Values Added
References
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}

ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'active', 'Technical Impact': 'total'}, 'version': '2.0.3'}

Type Values Removed Values Added
Metrics kev

{'dateAdded': '2026-04-24T00:00:00+00:00', 'dueDate': '2026-05-08T00:00:00+00:00'}

Type Values Removed Values Added
Metrics epss

{'score': 0.0009}

epss

{'score': 0.00075}

Type Values Removed Values Added
Weaknesses CWE-862
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}

Type Values Removed Values Added
Metrics cvssV3_1

{'score': 8.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H'}

cvssV3_1

{'score': 9.9, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H'}

Type Values Removed Values Added
First Time appeared Simple-help
Simple-help simplehelp
Weaknesses NVD-CWE-noinfo
CPEs cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*
Vendors & Products Simple-help
Simple-help simplehelp
Metrics cvssV3_1

{'score': 8.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H'}

Type Values Removed Values Added
Description SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
References
Weaknesses

Sources

Status
PUBLISHED
Assigner
mitre
Published
Updated
Aug 4, 2026, 3:56 AM
Reserved
Jan 9, 2025, 12:00 AM
Status
Analyzed
Published
Jan 15, 2025, 11:15 PM
Modified
Jun 17, 2026, 8:13 AM