CVE-2024-45709

SolarWinds Web Help Desk Local File Read Vulnerability

Published Dec 10, 2024 CVSS 3.1 · 5.3 Medium EPSS < 1% KEV · Not listed
Description
SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.

Remediation

Vendor Solution

SolarWinds recommends customers upgrade to SolarWinds Web Help Desk 12.8.4 as soon as it becomes available.

Tracking

Sign in to view the affected projects.

Advisories

Source ID Title
EUVD EUVD EUVD-2024-41638 SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.
History
Type Values Removed Values Added
First Time appeared Solarwinds
Solarwinds web Help Desk
CPEs cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*
Vendors & Products Solarwinds
Solarwinds web Help Desk
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.
Title SolarWinds Web Help Desk Local File Read Vulnerability
Weaknesses CWE-22
References
Metrics cvssV3_1

{'score': 5.3, 'vector': 'CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:N/A:N'}

Weaknesses

Sources

Status
PUBLISHED
Assigner
SolarWinds
Published
Updated
Dec 10, 2024, 7:53 PM
Reserved
Sep 5, 2024, 8:28 AM
Status
Analyzed
Published
Dec 10, 2024, 9:15 AM
Modified
Jun 17, 2026, 7:54 AM