CVE-2024-43446

Improper check of permissions in Generic Interface

Published Jan 27, 2025 CVSS 3.1 · 3.5 Low EPSS < 1% KEV · Not listed
Description
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X

* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Remediation

Vendor Solution

Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2024-40288 An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
History
Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Title Improper check of permissions in Generic Interface
Weaknesses CWE-269
References
Metrics cvssV3_1

{'score': 3.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N'}

Subscriptions

No data.

Weaknesses

Sources

Status
PUBLISHED
Assigner
OTRS
Published
Updated
Feb 12, 2025, 8:41 PM
Reserved
Aug 13, 2024, 1:38 PM
Status
Deferred
Published
Jan 27, 2025, 6:15 AM
Modified
Jun 17, 2026, 7:51 AM