CVE-2024-43443

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{"affected": [{"affectedData": [{"defaultStatus": "unaffected", "modules": ["Process Management"], "product": "OTRS", "vendor": "OTRS AG", "versions": [{"lessThanOrEqual": "7.0.50", "status": "affected", "version": "7.0.x", "versionType": "Patch"}, {"status": "affected", "version": "8.0.x"}, {"status": "affected", "version": "2023.x"}, {"lessThanOrEqual": "2024.5.x", "status": "affected", "version": "2024.x", "versionType": "Patch"}]}, {"defaultStatus": "affected", "modules": ["Process Management"], "product": "((OTRS)) Community Edition", "vendor": "OTRS AG", "versions": [{"status": "affected", "version": "6.0.x"}]}], "source": "security@otrs.com"}], "cveTags": [], "descriptions": [{"lang": "en", "value": "Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.\nThis issue affects: \n\n * OTRS from 7.0.X through 7.0.50\n * OTRS 8.0.X\n * OTRS 2023.X\n * OTRS from 2024.X through 2024.5.X\n * ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"}, {"lang": "es", "value": "La neutralizaci\u00f3n inadecuada de la entrada realizada por un atacante con privilegios de administrador (\"Cross-site Scripting\") en Process Management modules of OTRS and ((OTRS)) Community Edition permite Cross-Site Scripting (XSS) dentro de Process Management dirigido a otros administradores. Este problema afecta a: * OTRS desde 7.0.X hasta 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS desde 2024.X hasta 2024.5.X * ((OTRS)) Edici\u00f3n comunitaria: 6.0.x Productos basados en ((OTRS)) Community Edition tambi\u00e9n es muy probable que se vea afectada"}], "id": "CVE-2024-43443", "lastModified": "2026-06-17T07:51:03.350", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.9, "baseSeverity": "MEDIUM", "confidentialityImpact": "NONE", "integrityImpact": "HIGH", "privilegesRequired": "HIGH", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N", "version": "3.1"}, "exploitabilityScore": 1.2, "impactScore": 3.6, "source": "security@otrs.com", "type": "Secondary"}], "ssvcV203": [{"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0", "ssvcData": {"id": "CVE-2024-43443", "options": [{"exploitation": "none"}, {"automatable": "no"}, {"technicalImpact": "partial"}], "role": "CISA Coordinator", "timestamp": "2024-08-26T14:55:41.494333Z", "version": "2.0.3"}}]}, "published": "2024-08-26T09:15:04.573", "references": [{"source": "security@otrs.com", "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-11/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Deferred", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-790"}], "source": "security@otrs.com", "type": "Secondary"}]}

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