CVE-2024-43442

Stored XSS in System Configuration

Published Aug 26, 2024 CVSS 3.1 · 4.9 Medium EPSS < 1% KEV · Not listed
Description
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins.
This issue affects: 

* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Remediation

Vendor Solution

Update to OTRS 2024.6.x or OTRS 7.0.51

Tracking

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Advisories

Source ID Title
EUVD EUVD EUVD-2024-40279 Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins. This issue affects:  * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
History
Type Values Removed Values Added
Weaknesses CWE-79
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Type Values Removed Values Added
Description Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins. This issue affects:  * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Title Stored XSS in System Configuration
Weaknesses CWE-790
References
Metrics cvssV3_1

{'score': 4.9, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N'}

Subscriptions

No data.

Weaknesses

Sources

Status
PUBLISHED
Assigner
OTRS
Published
Updated
Aug 26, 2024, 3:27 PM
Reserved
Aug 13, 2024, 1:38 PM
Status
Deferred
Published
Aug 26, 2024, 9:15 AM
Modified
Jun 17, 2026, 7:51 AM